As many small businesses and entrepreneurs know, you can’t be in two places at once, however hard you try. You might want to be out networking and promoting your services – or delivering your services to your clients and it could be that exact moment when a new prospect calls. Although some prospects will try again, in some cases they will simply move on to the next person on their list and that opportunity has been lost.
To help avoid this many small businesses use telephone answering services – simple, effective solutions that ensure phone calls are not missed and opportunities can be captured. But what makes a great call answering service?
There are many providers out there and it can be difficult to know which to choose. From the cheapest to the most expensive, as with buying any service we encourage you to shop around, check the small print and try and experience the service for yourself.