Telephone Answering

Service Spotlight: Telephone Answering


Get Ahead VA offers a wide range of business and marketing services. In our Service Spotlight, we take a closer look at one of these and show you how our virtual assistants can help you and your business. This month, we’re looking at telephone answering.

Why do you need telephone answering?

Phone calls can be one of the biggest distractions in the workplace. We all know the feeling of being fully immersed in a project or piece of work, only for a phone call to break our flow and add extra tasks to our to-do list. Business calls can also happen at the most inconvenient times – when you’re travelling, in a meeting, or even (horror of horrors) when you’re at home with your feet up!

If you find yourself bombarded with calls, or you just want a break from the phone while you finish an important piece of work, then a telephone answering service could be just what you need.

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Should you work between Christmas and New Year?

Between the indulgence of Christmas and the celebration of New Year, there’s a strange week that has been given a number of names – Twixtmas, the Fallow, Romjul (meaning ‘half holy’ in Norwegian) – and it can often feel like limbo.

When it comes to working during this week, different businesses take different approaches. Some close down for the entirety of the festive season, while others expect their employees to be back at work as soon as the Christmas bank holidays are over.

If you’re not sure whether to keep your business open for Twixtmas, here are some of the main pros and cons to help you decide.

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