Service Spotlight: Telephone Answering


Get Ahead VA offers a wide range of business and marketing services. In our Service Spotlight, we take a closer look at one of these and show you how our virtual assistants can help you and your business. This month, we’re looking at telephone answering.

Why do you need telephone answering?

Phone calls can be one of the biggest distractions in the workplace. We all know the feeling of being fully immersed in a project or piece of work, only for a phone call to break our flow and add extra tasks to our to-do list. Business calls can also happen at the most inconvenient times – when you’re travelling, in a meeting, or even (horror of horrors) when you’re at home with your feet up!

If you find yourself bombarded with calls, or you just want a break from the phone while you finish an important piece of work, then a telephone answering service could be just what you need.

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Could a virtual assistant help you get through Brexit?

As the date of Brexit approaches (29th March), and with no clear deal yet on the table, it’s no wonder that there’s a strong feeling of uncertainty in the country. But although it’s impossible to predict the long-term impact of Britain leaving the EU, digital marketers Catalyst have outlined some basic steps all SMEs can take to get through this difficult period.

One solution to your Brexit woes could be to make use of virtual assistants. In uncertain times, the businesses that adapt are most likely to survive, and using VAs could be just the kind of agile, innovative approach your business needs to deal with the turbulence ahead. Here are five reasons why a virtual assistant could help you to get through Brexit.

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Service Spotlight: Administration

Get Ahead VA offers a wide range of business and marketing services. In our Service Spotlight, we take a closer look at one of these and show you how our virtual assistants can help you and your business. This month, with the aim of getting organised for the new year, we’re looking at administration.

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Meet the VA: Hazel Spencer

Here at Get Ahead VA, our people are everything. Our ever-growing team includes a wide range of highly skilled professionals with different backgrounds, expertise and personalities to ensure we can find exactly the right virtual assistant to match our customers’ requirements.

Here’s 60 seconds with one of our VAs, Hazel, who joined Fiona’s team in Leeds this year.

Name: Hazel Spencer

Areas of expertise: Social media management, online research and data entry.

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Essential R&R tips for business owners

If you’re a small business owner, you know how difficult it can be to turn off, even over the Christmas holidays. And in that awkward period between Christmas and New Year, it can be all too easy to find yourself working again, without having taken a proper break.

But this is an important time of year for entrepreneurs to rest and recover, so if you’re finding it difficult to take time off before the new year, read on for our top R&R tips for business owners.

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Meet the Regional Director: Karen McCulloch

Here at Get Ahead VA, our people are everything. We’re dedicated to growing our business all over the country, so our customers can access a wide range of highly skilled professionals wherever they are. We currently have regional offices in Leeds, Reading and Bristol, and we’re pleased to announce our latest addition: Newcastle.

Here’s 60 seconds with one of our new Regional Directors, Karen McCulloch, who is working alongside fellow Regional Director Allison Wood to bring Get Ahead VA to Newcastle.

Name: Karen McCulloch

Area(s) of expertise: 20 years’ experience working as an Executive Assistant at a senior level, managing multiple priorities and working across a range of tasks. Being able to work creatively and analytically, as well as maintaining confidentiality and discretion.

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Black Friday for small businesses

Black Friday – a day on which retailers offer huge discounts to their customers – has been around for decades. It originated in America in the 1920s, and by the 1980s it had become one of the most important shopping days of the year. In 2010 the phenomenon crossed the pond, and in the last few years it has well and truly made its mark in the UK. In 2017, we spent £1.4 billion* in online Black Friday sales alone.

This year, Black Friday will happen on Friday 23rd November, and it is expected to be as significant as ever. But is this an event for big retailers only, or can everybody get involved? Read on to find out whether running a Black Friday promotion is right for your small business.

Should I take part?

There are plenty of good reasons to take part in this seasonal shopping bonanza. On Black Friday, shoppers will be ready to spend and actively looking for deals, so you might find it easier than ever to draw in new customers. It’s also a great excuse to clear out surplus stock, and it means you can boost your sales before the busy Christmas period.

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Service Spotlight: Email Marketing

Get Ahead VA offers a wide range of business and marketing services. In our Service Spotlight, we take a closer look at one of these, and show you how our virtual assistants can help you and your business. This month we’re looking at email marketing.

What is email marketing?

Email marketing is the use of emails to promote products and services to, or to build a relationship with, current or potential customers. Email marketing has lots of advantages over traditional direct-mail marketing: it’s cheaper, you can reach a wider audience, and you can more easily track data to help you refine you marketing efforts. Email marketing is one of the most powerful online marketing techniques out there – according to some research, every £1 spent on email marketing can provide an average return of £38.

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Prepare your business for Christmas

Christmas is one of the most important times of year for any business, and it’s especially important for SMEs because seasonal spending can provide such a valuable boost in sales. Last year, the UK spent more than £78 billion on Christmas, and this festive shopping spree starts early, with more than 50% of people planning to do most of their shopping before December.

It can pay, then, to start thinking about Christmas now. Not sure where to begin? Here are some of the key ways you can prepare your business for the most wonderful time of the year.

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Introducing LinkedIn SlideShare

LinkedIn SlideShare is “the world’s largest community for sharing presentations and other professional content” online. It has 80 million users and it has been around for a number of years, but it is still only used by 17% of B2B marketers. That’s a huge missed opportunity for businesses looking to promote themselves online.

If you’re a business owner and you want to know more about how SlideShare can help you, look no further! Let us give you the lowdown.

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